[Notice] Shipping and Customer Support Schedule for Golden Week Holidays

Thank you for shopping at Diver-X Store.
We would like to inform you of our business schedule during the upcoming Golden Week holiday period. We apologize for any inconvenience this may cause and appreciate your understanding.
While our inquiry form remains open 24/7, all responses will be handled sequentially during business hours.

Shipping Schedule
Holiday Period: April 29 (Wed), May 2 (Sat) – May 6 (Wed)
Orders placed on April 29: Shipping will resume from April 30 to May 1. Orders placed from May 2 to May 6: Shipping will resume from May 7 (Thu) onwards.
Important Notes:
Shipping may be delayed in the event of incorrect address entry or payment issues. Deliveries may be affected by weather conditions or regional traffic disruptions. If you order a pre-order item and an in-stock item together, they will be shipped according to the release date of the pre-order item.

Customer Support
Support Closed: April 29 (Wed), May 2 (Sat) – May 6 (Wed)
Our customer support team will be unavailable during the dates listed above. Any inquiries received during the holiday period will be addressed sequentially starting from May 7 (Thu).

Please note that we follow the standard Japanese calendar. However, due to an expected increase in orders and inquiries around the Golden Week period, there may be slight delays in shipping and response times. We will process everything as quickly as possible.
Thank you for your continued support.
Diver-X Store