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We would like to inform you of our business during the year-end and New Year holidays as follows. Please note the final shipping date.
Thank you all for your continued support in 2023, and we look forward to continuing to improve our products in the coming year.
Regarding the shipment of products
- Products (including pre-orders) whose payment has been confirmed by December 28, 2023 and will be shipped by the end of the year
- Products will be shipped within the announced schedule (within 3 business days, delivery schedule for pre-orders, etc.).
- Orders placed on the 28th will be shipped on the 29th.
- Purchases for which payment has not been confirmed as of 23:59 on December 28, 2023, and products eligible for shipment in 2024
- Ships sequentially from January 5, 2024.
- Pre-order items with a predetermined schedule will follow that schedule.
Response to inquiries
Product support will be available from December 28, 2023 to January 5, 2024, but with reduced staffing. Therefore, please understand that the response time will be lower than on normal business days.
